Terms and Conditions & Privacy Policy

Welcome to Thrivbe (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your use of our website (https://www.thrivbe.com/) and the services provided therein—including digital collaboration consultations, digital events, facilitation, and access to related resources. By accessing or using our website, you agree to be bound by these Terms.

By using our website or any of our services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

We reserve the right to modify, update, or replace these Terms at any time without prior notice. Any changes will be posted on this page, and your continued use of the website after the changes constitutes your acceptance of the revised Terms.

Thrivbe is dedicated to fostering thriving communities through digital collaboration. Our services include, but are not limited to:

• Phygital Events and Facilitation

• Digital Collaboration Consultation

• Access to digital tools and resources (e.g., Digital Toolbox, Open Playbook, and related platforms)

While we strive to provide accurate and up-to-date information, our services and digital content are provided “as is” and “as available.” We do not guarantee the accuracy, completeness, or reliability of any information on the website.

All content, design elements, graphics, and written materials on this website are the intellectual property of Thrivbe or its licensors and are protected by applicable copyright and trademark laws. You may not reproduce, distribute, modify, or republish any of the materials without our prior written consent.

• You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.

• Prohibited behavior includes any conduct that is illegal, harmful, or disruptive to our services, our network, or other users.

Our website may contain links to third-party websites and resources for your convenience. We do not endorse or assume responsibility for the content or practices of any third-party sites. Your interactions with such sites are solely between you and the third party.

• Disclaimer of Warranties: The website and all materials, services, and content are provided on an “as is” and “as available” basis without any warranties, express or implied. We do not warrant that the website will be error-free, secure, or continuously available.

• Limitation of Liability: In no event shall Thrivbe, its officers, directors, employees, or agents be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of or inability to use the website, even if advised of the possibility of such damages.

These Terms are governed by and construed in accordance with the laws of Norway. Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts in Norway.

We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This section outlines our practices regarding the collection, use, and disclosure of your personal information.

• Information Collection: We may collect personal information when you interact with our website, subscribe to our newsletter, or use our services. This includes, but is not limited to, your name, email address, and any other information you voluntarily provide.

• Use of Information: The personal data we collect is used to: provide and improve our services; communicate with you about updates, events, and other relevant information; analyze and enhance the functionality of our website.

• Data Sharing and Third Parties: We do not sell or rent your personal information to third parties. We share it only with providers who help us operate — our email delivery provider, our website hosting provider, and our customer records system — each under a written data processing agreement. Some of these are based outside the European Economic Area, in which case the transfer is covered by the European Commission's Standard Contractual Clauses or an adequacy decision. We may also disclose information if required by law or to protect our rights.

• Data Security and Retention: We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, or disclosure. We keep newsletter subscriptions until you unsubscribe, and enquiries for up to two years after our last contact with you, unless a longer period is required by law — for example accounting records, which Norwegian bookkeeping law requires us to keep for five years.

• Your Rights and Our Legal Basis: We process this information either with your consent, which you gave when you subscribed or got in touch and can withdraw at any time, or where it is necessary to perform a contract with you (Article 6(1)(a) and 6(1)(b) GDPR). You have the right to access, correct, delete, or receive a portable copy of your data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below. You also have the right to complain to the Norwegian Data Protection Authority (Datatilsynet) at datatilsynet.no.

• Internal Research on Our Own Records: We may analyze our meeting notes and message archives in aggregate and anonymized form to identify product opportunities. No individual is identified in these outputs, and no client-specific problem is developed into a product without that client's consent.

• Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance your experience. By using our website, you consent to the use of cookies in accordance with our Cookie Policy.

• Changes to Privacy Practices: We reserve the right to update this Privacy section as needed. Any changes will be posted on this page, and your continued use of the website signifies your acceptance of the updated practices.

This section applies if you received an email from us about our services and you never gave us your details yourself. It explains where we got them, what we do with them, and how to make us stop. It is provided under Articles 13 and 14 of the GDPR. If instead you contacted us, subscribed to our newsletter, or filled in a form on this website, section 10 above is the part that applies to you.

Who we are. Thrivbe AS, a Norwegian limited company (aksjeselskap) with organisation number 931805444, is the data controller for this processing. You can reach us at meta@thrivbe.com, or simply reply to the message we sent you.

Where we got your details. We collect business contact information from publicly available sources: the organisation's own website, and public entries in the Brønnøysund Register Centre (Brønnøysundregistrene), Norway's official register of businesses. We do not buy contact lists, and we do not collect anything from private or restricted sources.

What we hold. We hold information about an organisation and the person who represents it in a professional capacity: the organisation's name, organisation number, website and public business address; a general contact address for the organisation; the name and job title of the person responsible for the relevant area; and a record of which public page we found this on and when. We do not collect private email addresses, home addresses, personal phone numbers, dates of birth, photographs, or anything drawn from social media profiles.

Who we write to. We send our messages only to general organisational addresses, such as post@ or kontakt@, that do not belong to any one individual. We do not send marketing email to a named person's individual work address. This is a requirement of Norwegian law: markedsføringsloven (the Marketing Control Act) section 15 prohibits marketing by email to natural persons without their prior consent, and an address that reads to a particular personal name counts as that person's address. A name may appear inside a message so that it reaches the right desk, but it is never the address we send to.

Why we do this, and on what legal basis. We process this information to identify organisations that may have a use for our services and to reach the right part of the organisation with a relevant, specific proposal. Our legal basis is our legitimate interests under Article 6(1)(f) of the GDPR. The interests we are pursuing are the ordinary ones of running and marketing a business: finding potential customers, and not wasting a recipient's time with an irrelevant approach. We have weighed those interests against your rights and concluded that they do not override them, because we use only professional contact information that your organisation has itself published, we hold very little of it, we do not profile or score you as an individual, and you can stop the whole thing with a one-line reply.

Who else sees it. Your details are handled by Resend, Inc., which delivers our email, and are stored in our own customer records system, which runs on a server we control in Germany. We do not put your details into any artificial-intelligence service: the tool that generates our property videos never receives them, and no message is drafted by a model from your personal information. We do not sell or rent your information to anyone.

Transfers outside the EEA. Resend, Inc. is based in the United States, so sending you an email transfers your contact details there. That transfer is covered by the European Commission's Standard Contractual Clauses and by Resend's certification under the EU–U.S. Data Privacy Framework. You can ask us for a copy of these safeguards.

How long we keep it. If you do not reply, we delete your record twelve months after we last had meaningful contact with you. If you ask us to stop, we delete your record straight away, and keep only the minimum needed to make sure we never contact you again — your email address in a scrambled form and the date you asked. We keep that suppression record for as long as we are in business, because it is the only way to honour your request.

Your right to object. You can object at any time to us using your information for direct marketing, for any reason or none. If you do, we must stop, and we will — there is nothing to weigh up and nothing for you to justify. Reply to any message from us with the word stop, or write to meta@thrivbe.com. We act on this within 24 hours. This right is given by Article 21 of the GDPR, and we are required to bring it to your attention separately, which is what this paragraph is for.

Your other rights. You also have the right to ask us for a copy of what we hold about you, to have it corrected if it is wrong, to have it deleted, to restrict how we use it, and to receive it in a portable form. To use any of these, write to meta@thrivbe.com. We will respond within one month.

Complaints. If you think we have handled your information badly, please tell us first so we can put it right. You also have the right to complain to the Norwegian Data Protection Authority (Datatilsynet), the supervisory authority for Norway, at datatilsynet.no.

No automated decisions. Nothing about you is decided by a machine. Every message we send is read and approved by a person before it goes out, and we do not use automated processing to make decisions that produce legal effects for you or similarly significantly affect you.

If you have any questions about these Terms or our privacy practices, please contact us at:

Email: meta@thrivbe.com

Thrivbe AS (organisation number 931805444), Norway.